Event Ticketing Software - Online Ticket Sales for Events

Event ticketing software that simplifies ticket sales and event promotion

Effortlessly sell event tickets online and boost revenues with our easy-to-use tools for managing events

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1 OF 20+ TOOLS IN OUR PLATFORM

Online ticket sales for events is included in the Planning Pod software suite

INCLUDED IN THE FOLLOWING PRODUCTS:

Venue Management Software

Perfect for event centers, hotels, restaurants, corporate facilities, non-profit venues and reception halls.

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Event Management Software

Perfect for corporate events, meetings, weddings, galas, fundraisers, educational events and more.

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"It does so many things well like event websites, selling tickets, creating floor plans, managing budgets ... I can’t pick just one!"
- Cathy Anna, Cathy Anna Events

Cathy Anna, Cathy Anna Events

4.82 out of 5 stars

See why more event professionals and venues rely on our tools to build their businesses!

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Manage your ticketing, payments, attendees and event marketing in one convenient platform

Get paid fast and maximize profitability

Our event ticketing software integrates with the credit card processor WePay so you can receive payouts in 3-5 business days. Per-ticket fees are 2.9% for credit card processing plus 2.25% + $0.99 for service charges, which you can absorb into the ticket price or pass onto the buyer.*

Flexible ticketing setup and management

Build out paid or free tickets in variety of configurations. Set up pricing schedules, custom questions, packages, discounts and max/min limits. Embed registration forms in any website. Accept check or cash payments. Scan printed or electronic tickets at the door via any QR code reader.

Promote your events with branded webpages

Our mobile-friendly event websites make it easy for attendees to sign up via mobile phones and tablets. Add images, videos, schedules, maps. Increase social media shares with Facebook, Twitter and LinkedIn integrations. Add event branding to email notifications and PDF tickets.

Track attendees from signup to check-in

Use our attendee CRM tools to track contact information, signup responses and order details. Set refund and transfer policies and manage them with ease. Build out assigned seating charts and event floor plan maps. And use our event check-in app to minimize lines at the door.

Know where your events stand all all times

Our cloud-based ticket sales software lets you invite unlimited team members into your account to collaborate. Get strategic insights with custom reports and timely sales/headcount updates via dashboards. Use our other tools for managing tasks, timelines, calendars, budgets, more.

*Planning Pod has partnered with WePay as our preferred credit card processor; minimal setup required to start receiving payouts. WePay typically releases funds 2-5 days after a credit card payment has been processed, provided your WePay account has been set up properly and a transaction has not been flagged for review.
Registration Ticket Types

FYI ... If you’re interested in our event ticketing software tools, you may also like our: Attendee List ManagerEvent Check-In ToolEvent Website BuilderFloor Plan BuilderRSVP Manager


USED BY 20,000+ EVENT PROFESSIONALS

What’s inside our Web-based event ticketing software

See why more event organizers and venues rely on us to manage online ticket sales for concerts, classes, conferences, expos, fairs, festivals, fundraisers, sporting events, tours and more

Event Websites

Sell event tickets and promote your events online with branded, mobile-responsive event webpages. Add text, images, videos, maps, schedules. Customizable URLs and SEO tools.

Payments and Payouts

Your account comes with pre-approved credit card processing via WePay. Funds for cleared transactions are typically paid out within 2-5 business days.
* Pay-by-check option available.

Ticketing Fees

2.9% processing fee plus 2.25% + $0.99 service charge per ticket. The service charge is capped at $9.99/ticket.

Donations

Enable patrons and attendees to donate money either with or without the purchase of a ticket. Also create open priced tickets to allow attendees to donate more than the ticket minimum.

Flexible Ticketing

Create free or paid tickets and set up pricing schedules, capacity limits, wait lists, group ticketing, add-ons, file uploads/downloads, privacy codes and policies/FAQs.

Embeddable Forms

Sell event tickets on external websites (that are iFrame compatible) by embedding your event registration forms in those sites. Add custom questions to forms to collect more attendee data.

Discount Codes

Set up one or more discount codes for each ticket with either a percentage or dollar amount off (plus start/end dates and maximum uses). Great for offering to members and valued customers.

Branding and Customization

Brand your event ticketing webpages with logos, images, colors and fonts. Add a splash of color to notification emails and printable PDF tickets with logos and colors.

Email Notifications

Set up ticket order confirmation emails as well as on-screen confirmations and downloadable tickets. Integrate with email marketing apps like MailChimp to send invitations and reminders.

Social Media Sharing

Our event ticketing websites and confirmation screens are integrated with social media platforms Facebook, Twitter and LinkedIn so attendees can share event details with their followers.

Integrations

Connect your Planning Pod account to hundreds of other applications like MailChimp, Constant Contact, Hubspot, Quickbooks, Xero and Saleforce (via Zapier).

Reports & Dashboards

Gain critical insights on attendees, event ticket sales and revenues from downloadable .csv reports. See recent ticketing activity and current headcounts via dashboards.

Check-In App + QR Scanning

Use our mobile-friendly event check-in tool to manage attendees at multiple entry points and to process payments onsite. QR codes on electronic/printed tickets work with any QR reader.

Seating Charts

Assign attendees to seats with our drag-and-drop seating chart and floor plan builder. Place to-scale elements like tables and chairs and attach details (names, meal choices) to attendees.

CRM for Attendees

Store and access ticket order, contact information and question responses for each attendee. Download complete attendee files or share data with email marketing or CRM applications.

Refunds & Transfers

Create transfer and refund policies and be able to accept ticket refunds. Allow attendees to access and modify ticket details, including names and contact information.


Learn more about our solutions for event planners, organizers and venues


RECENT POST
Jeff Kear · Owner, Planning Pod

25 top tools (and tricks) for boosting online ticket sales for events


Never again will your event-planning life depend on lots of spreadsheets, scattered documents, assorted emails, many single-purpose apps and printed invitations to keep ticket sales thrumming along and your events running smoothly. Now online event ticketing software can handle all of these tasks more efficiently and effectively.

But before we jump ahead and (blindly) invest all our faith in technology, for all the benefits tech brings to online ticket sales for events, there are quite a few things to look out for (and be careful of) when considering an online event ticketing system. If you want some best practices for how to sell tickets for an event, these helpful tips will give you a great starting point.

1. Mobile-friendly webpage

You no longer need technical knowledge to build an event website, and such sites and webpages are often the best way to sell tickets online. That’s because most tickets for most kinds of events - including concerts, conferences, comedy shows, festivals, fairs, meetings, sporting events, seminars, tours and performances - are now purchased online.

With that said, you should also know that most people buy those online tickets via a mobile device or tablet, so your event ticketing webpage should be mobile friendly.

2. Reputable payment processor

If you are going to sell event tickets online, you will require the services of a good credit card payment processor. There are many reputable processors out there, including WePay, Stripe, Square, PayPal, Braintree and Authorize.net.

However, whatever processor you use (or whatever your event ticketing software provides) make sure they are PCI compliant, have adequate reporting and allow you to customize the transaction snippet that appears on your attendees credit card statements (this can help minimize chargebacks).

3. Quick payouts

Most of us can’t afford to wait until our event is over to start receiving revenues for tickets, so make sure you event ticketing platform works with a credit card processor that provides expedited payouts or releases funds regularly (at least once a week or several days after a transaction runs is an appropriate period of time).

4. Email communications and invitations

Reaching out to your audience ahead of an event is critical in driving ticket sales, as is communicating with registered attendees regarding event updates and to ensure they show up.

Email is the assumed method of communication between event organizers and attendees, so you should make sure you use a marketing email provider that offers maximum flexibility/customization and integrates with your event ticketing software platform. Also, make sure your ticketing platform enables you to send out ticket order confirmations for new sign-ups.

5. Actionable intelligence

Often you need to adjust things on-the-fly when planning events, and having accurate, useful event data is essential in making the best decisions. Downloadable, customizable reports and detailed dashboards can give you instant insights into your ticket sales, revenues, attendee details and more so you can monitor recent performance and make appropriate adjustments.

6. Onsite ticket sales

If you operate a box office or registration desk at your events, your online ticketing service will need an offline ticket sales option for walk-up attendees. This will likely be some sort of ticket point-of-sale portal or feature that lets you do card-in-hand or cash/check transactions.

7. Timely customer support

If your event is tomorrow and you’re having issues with the event check-in app provided by your online ticket sales system, you need to speak with someone sooner rather than later. Timely customer support is therefore paramount, and many providers offer daily email, phone and live chat support.

8. Social sharing integrations

One of the best tactics for accelerating online ticket sales for events is making it easy for your attendees and ardent fans to share your event via social media. Look for solutions that integrate social sharing widgets and buttons for Facebook, Twitter, LinkedIn, Pinterest and more into their event websites, online registration forms and emails.

9. Flexible ticketing setup

There are no established standards for how event ticketing software services let you set up tickets ... some solutions offer basic online event sign up forms while others provide extensive customization options. So it really depends on how detailed you want to get with your ticket offerings and pricing strategies. With that said, here are some basic ticket setup options you will find in many systems:

  • Free tickets and paid/for-fee tickets
  • Payment options - credit card, check, cash
  • Pricing schedules (early-bird vs. regular vs. last-minute pricing)
  • Group tickets
  • Discount codes
  • Nested or add-on tickets/items (for VIP packages, sub-events, merchandise, etc.)
  • Quantity limits (maximums/minimums)
  • Ticket templates or duplication

10. Embeddable ticket forms/widgets

Your preferred software may offer an online event registration form in the event webpage they provide to you, but do they let you embed that same ticketing form in other sites? Some event organizers prefer to build their own event websites or use platforms like Wordpress, Wix or Squarespace because of the added flexibility and stand-alone nature of those sites. If this is the case for you, your platform should offer embeddable ticketing widgets or forms so you can place that form into other webpages and your attendees can easily register from those pages (vs. having to navigate to another site).

11. Registration questionnaires

Depending on the type of event and what you are offering, you may need to collect more information from your attendees (like their preferred tracks or sessions, meal choices, travel plans, t-shirt sizes, etc.). Custom registration questionnaires and forms make it easy to collect this information by building multiple choice or form-field questions that ticket buyers can fill out when they are signing up.

12. Discount and promo codes

Another great way to jump start online ticket sales for events is to offer special audiences (like past attendees, members, patrons, marketing lists, etc.) a discount or special promotion. This can be accomplished with a discount code builder that lets you customize the code, add expiration dates, maximum usage counts and discount amount (percentage or dollar amount).

13. Privacy codes

Another way to offer red-carpet options to select audiences is to create a special ticket for them (with special pricing, privileges, merchandise, etc.) and then password-protect that ticket so only people with the code can access it. These are called ticket privacy codes, and they can make it easy for you deliver an enhanced experience to VIP guests.

14. Mobile-friendly check-in tool

Any decent event ticketing software system should help you manage the entire event lifecycle, which includes when you meet guests at the door and process them for entry. Event check-in apps make this possible, but make sure your provider’s app can be used on mobile devices, can be used on multiple devices simultaneously at multiple entry points, and has registration payment processing features for walk-up attendees. Also, if your facility has a WiFi or venue software system that you need to connect to or integrate with, make sure that there are no incompatibilities between your ticketing provider and those other technologies.

15. Scannable tickets

A big timesaver in checking ticketed attendees in at the door is to be able to scan their printed or electronic tickets (rather than looking up their name). Another big timesaver is being able for your team and event staff to use their own mobile devices to scan tickets. If you anticipate a surge of attendees arriving during a compressed time period, you should consider software that offers tickets equipped with QR codes and that provides the ability to scan those codes easily with handheld devices.

16. Integrations with other applications

We live in an age where it is common for most professionals to use 5, 10, 25 or even 50 different software applications. With all this data spread out over so many applications, it’s vital that the event planning programs and apps you use integrate with each other so you aren’t double-entering data all the time into different programs. Software systems that integrate with platforms like Zapier simplify this because you can manage all your integrations through one central platform.

17. Reserved and assigned seating

Seated concerts and gala banquets are two examples of events that often have assigned or reserved seating. If this is a need for the types of events you organize, then your event ticketing software system needs to offer an event floor plan builder plus the ability to create an assigned seating chart for attendees.

18. Attendee tracking and insights

We talked about the importance of actionable reports earlier, and the same can be said for having immediate access to attendee data when managing online ticket sales for events. An event attendee CRM tool with searchable fields and customizable downloads can make it easy to manage details for registered attendees and view trends in what people are purchasing and who is signing up.

18. Branded marketing

Shaping the brand identity of your events is vital in the success of present and future events, so any ticket selling software should let you customize your event ticket websites, event registration forms, email headers/footers and downloadable or electronic tickets with your event’s logo, colors and other imagery.

19. Effortless donation collection

If you run charitable events or non-profit fundraisers, you know that your biggest fans may not be able to attend all your events due to prior obligations ... but they still want to support your cause. Being able to easily collect online donations from both ticket buyers and non-buyers can boost your overall event revenue and make those people not attending still feel like they have contributed. Fundraising tools for managing silent auctions and crowdfunding are an added bonus.

NOTE: Anyone in charge of online ticket sales for nonprofits should make sure to check if your event ticketing software offers a nonprofit discount on ticketing fees as well as on any other associated subscription or startup costs.

20. Refunding and ticket transfers

Some event organizers want to offer their attendees maximum flexibility regarding what they can do with their tickets post-purchase. To simplify this for both you and your attendees, your event ticketing software should offer easy-to-use tools for processing ticket refunds and posting refund policies. Features for enabling attendees to transfer or resell tickets can also come in useful.

21. Easy name badging

Not all events require name badges, but for those that do, you need an easier way to prepare and print name badges other than copy-and-pasting info into a Word document, then formatting it, then printing it out. Ideally, an event ticketing software tool should offer either on-demand name badge printing or offer pre-populated documents that you can download and print out onto Avery name badge stock.

22. Directory listings

Regular and frequent event promotion is THE major factor in sustaining online ticket sales, and adding your event to the handful of reputable event directories, event listing websites and publication engines is always a good idea. These include:

  • Facebook Events
  • Eventbrite Local Directories
  • Eventful
  • Goldstar
  • Evvnt

23. Sponsor and exhibitor management

Two additional (and potentially profitable) revenue streams for events are sponsors and exhibitors, and although you may not expect an event ticketing software application to include tools for managing these, quite a few do. Useful tools include lead management, proposals/quoting, online contracts and invoicing/billing.

24. Feedback surveys

The day your next event ends is the day you begin preparing for the event after that. And there’s nothing more useful for planning your next gig than learning what your attendees liked and didn’t like about your most recent event. By sending out electronic surveys and collecting their feedback, you will learn things that most attendees would not tell you to your face. Just make sure the form or survey tool you employ is easy-to-use for your attendees and compiles responses so you can view them both individually and collectively.

25. Demos or trials

Want to know the #1 way to determine the best event ticketing software for your events? Try it out for yourself. Check if the top contenders on your list offer free trials or guided demos. Yes, you may have to speak with a sales rep and share with them details about how you currently manage online tickets sales for events, but it’s their job to provide you with the information you need to make the best decision for your organization. And it’s only by trying out different solutions and learning about how they function that you can arrive at that "ah-ha" moment of when you encounter the tool that will elevate your event ticket sales to another level.


Learn more about our solutions for event planners, organizers and venues