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Customer Service

Blog

Taming the beast: How event businesses can master scope creep

March 26, 2025
Blog

10 strategies event businesses can use to communicate value to price-sensitive clients

February 24, 2025
Blog

Collecting event feedback: The key to delivering exceptional experiences

December 19, 2024
Blog

Onboarding event customers for success: Building trust in the event industry

August 20, 2024
Blog

Seamless CRM Transition: How to Switch Event Management Tools with Ericka O’Campo, Manager of Customer Operations

November 6, 2023
Blog

Event Tech and the Life Cycle of Events

July 7, 2022
Blog

When your event clients give you tough love ... listen

March 3, 2015
Blog

11 clever tricks for dealing with difficult event clients and customers

February 11, 2015
Blog

43 critical items in event planners' on-site kits

August 14, 2014
Blog

10 Do's and Don'ts on how to turn event issues and complaints into victories

April 8, 2014