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Custom event management software for performing arts and convention centers

Transform how you manage event bookings, sales, and clients with solutions for venues that grow bookings 64%

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Planning Pod automates processes and simplifies how you track event bookings

Join the 70,000+ event and hospitality professionals who rely on our event management platform to close more event bookings, manage their spaces, and deliver better service to clients.

Your Challenges + Our Solutions

Challenges

Tools that don’t fit or work together

Software to manage facility operations, staff, equipment, and logistics often lacks adequate tools to track event bookings and clients.

Solutions
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Manage events in one dedicated platform

Planning Pod offers 40+ cloud-based tools for end-to-end event management - from sales and billing to catering, floorplans, ticketing, and BEOs.

Challenges

Keeping track of space/room bookings

Not having your facility’s booking calendars in sync and easily visible to relevant staff quickly leads to confusion and double-bookings.
Solutions
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View booking calendars in real-time

Easily manage reservations and availability for all your rooms and event spaces at-a-glance. Includes integrations with popular electronic calendars.
Challenges

Being held back by staffing issues

Inadequate staffing or overwhelmed team members can limit your ability to deliver superior service and to expand your events business.
Solutions
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Automate workflows and processes for staff

With process automations, workflows and templates, you can serve event clients better and eliminate errors without increasing headcount.
Challenges

Struggling to deliver more value

Event clients have high expectations regarding services, catering, and technology that add complexity to serving them and affect profitability.

Solutions
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Offer value-add solutions with no extra lift

Give clients 24/7 access to tools like floorplans, timelines, and vision boards with client portals and use built-in communications to keep them closer.
Challenges

Dropping or not converting leads

Relying on manual processes or too many tools to take in and track leads means some leads get lost in the shuffle or don’t get timely follow ups.
Solutions
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Close more sales with a better CRM

Custom sales pipelines, lead webforms, email sequences, and quick-turn proposals ensure leads get the attention they need so you can close them quickly.

How our platform simplifies your event processes and delivers more satisfied customers

Our intuitive event software for convention centers and performing arts venues is built for your entire team to collaborate and manage details - from salespeople and managers to operations and catering staff.
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Build a custom solution to manage event bookings your way

Planning Pod lets you pick the functionality you need to stay on top of the events side of your business. Choose from user-friendly tools to manage booking calendars, room/space reservations, sales CRM, food-and-beverage orders, BEOs, floorplans, event registrations, and more.

Streamline how you and your team members work with automations

Improve internal processes and trim time-consuming tasks by building out custom templates, automated workflows, and notifications. Set up time-saving triggers and actions for lead follow ups, document creation, payment schedules, due date reminders, email sequences … the list goes on.
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Enhance how you communicate and collaborate with clients

Make it easy to work with you using shared documents and client portals, so clients can quickly view and sign documents, make payments, and collaborate with you. Send, receive, and manage all lead and client emails via a central inbox, and log all calls for future reference.

Capture more revenue with enhanced billing and payment tools

Stop chasing clients for payments with automated email reminders, payment installment schedules, and auto-payments. Give clients the convenience of many payment options with credit card and ACH payment processing, check/cash payments, and on-premise terminals.
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Get real-time insights with custom reports and dashboards

Get clarity into the performance of your events business with customizable online reports and downloads for sales, revenues, attendees, catering, and event tasks/details. Set up at-a-glance dashboards to view the current status of critical metrics to make well-informed business decisions.
5.0 out of 5 stars

"This is the first time in my career I can manage my event bookings, customers, sales, operations and projects in one system. And the price is so reasonable for everything you get. Planning Pod is the only system you should be running."

 

Dianne Kohler

Camrose Exhibition Center
Events/Exhibition Center
5.0 out of 5 stars
"Great for organizing and centralizing all notes and details, including contracts, payments, etc., such that everything is easily accessible to all office staff. Both sales and event management staff use the software extensively. We particularly appreciate the responsiveness by support."

Tad Emptage

Cirque-Tacular Entertainment
Event Planning/Production

More performing arts and convention centers rely on these tools to grow their events business

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Business and Booking Management

  • Booking/Appointment Calendars
  • Online Client Portals
  • Legal Contracts
  • Electronic Signatures
  • Custom Reports/Dashboards
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Sales/Billing Management

  • Sales Pipelines
  • Lead Intake Forms
  • Proposals
  • Invoices and Installments
  • Online Payment Processing
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Event Management

  • Banquet Event Orders
  • Catering Management
  • Floorplans
  • Timelines
  • Event Registration/Ticketing
  • Task Manager
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Communications and Automations

  • Email w/ Central Inbox
  • Call Logging
  • Workflows and Notifications
  • Email Sequences
  • Templates
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Get up and running fast

Hesitant to switch to a new solution? We get it, so we remove any barriers to getting started with Planning Pod.

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Let us build out an account based on your needs.
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Work one-on-one with an onboarding specialist.
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Have us import your event data and information.
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Get online training for you and your team.
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Contact us anytime for ongoing support.

Learn about popular ways organizations use Planning Pod

Get started with our venue management software for performing arts and convention centers

Frequently asked questions about performing arts and convention center management software

Why do convention centers and performing arts venues need event management software?

Often facility management software providers do not offer adequate functions for onsite event planning and management. Because of this, these facilities need additional event and venue management tools to manage details and functions like:

  • Event leads and sales
  • Client relationship management
  • Attendees, vendors and exhibitors
  • Space utilization and reservations
  • Event websites and ticketing
  • Floorplan layouts and space design
  • Task management and project planning
  • Timelines and schedules
  • In-person attendee engagement and check-in

What is convention center facilities management?

Facility management entails a broad range of responsibilities for the day-to-day operations for running a convention center, including:

  • Event space and room booking management
  • Financial management and pricing strategy
  • Customer service for clients, exhibitors and attendees
  • Facility maintenance and upkeep
  • Risk management and security
  • Operations and staff management
  • Sales and marketing
  • Logistics and room configuration
  • Technology integration and usage

How does convention center facility management software help?

Software solutions for managing convention center facilities provides an integrated set of tools to enable facility staff to more fluidly manage sales, marketing, staffing, clients, maintenance, daily operations, event planning, finances/accounting, exhibitors/attendees, space layout/design, and security/safety.

What is performing arts center management?

Managing a performing arts organization or facility requires a variety of skills depending on the situation, which can include managing:

  • Facility and equipment maintenance
  • Staff and volunteers
  • Scheduling and bookings
  • Artist management and development
  • Finances and budgets
  • Fundraising and donations
  • Box office and ticket sales
  • Sales and marketing
  • Customer support

What is the best performing arts center software?

The best software for managing a nonprofit performing arts venue provides a broad range of functions, which may be best met by using a few specialized platforms for:

  • Facility maintenance
  • Staff scheduling and management
  • Artist management and development
  • Membership and fundraising 
  • Event planning and management
  • Event scheduling and booking
  • Event ticketing and customer support
  • Marketing and promotion

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